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Privacy Policy
New Mill Pharmacy

New Mill Pharmacy complies with the current Data Protection Act and NHS Confidentiality Code of Practice so you can be assured all information shared with members of our team is in strict confidence. New Mill Pharmacy respect the privacy rights of employees, customers and business contacts with regards to the processing of personal data. All information at New Mill Pharmacy is handled properly, complying with all principles under the Data Protection Act 1998. How we look after and safeguard information about you: Our Pharmacists and their staff are members of your local healthcare team. They aim to provide you with the highest quality of healthcare. To do this records may need to be kept relating to you, your health and the care we have provided or plan to provide to you. Information recorded may include:

  • Basic details about you, such as address, date of birth, next of kin etc.
  • Records of medicines you have been prescribed by your doctor or another qualified prescriber which have been supplied by New Mill Pharmacy.
  • Details of medicines purchased from the pharmacy without a prescription (over the counter medicines).
  • Other details and notes about your health and medical treatment.
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives.

As part of providing a professional, safe and efficient service, there is certain information that we record. This includes details of drugs and appliances dispensed against NHS prescriptions as well as significant advice provided to you and any referrals made to other healthcare professionals. This information won’t be shared with anyone else except under the circumstances described below in ‘Sharing Information’. Sharing Information: The information held about you will not be shared for any reason, unless:

  • You ask us to do so.
  • We ask and you give us specific permission.
  • We are required by law; for example prescriber must be notified where a patient presents a repeat prescription and the Pharmacist becomes aware of clinically significant issues arising in connection with that prescription.
  • We are permitted by law, for example where public interest overrides the need to keep the information confidential.

The types of people we may ask you for permission to share information with include your doctors (GP and hospital) and other health professionals such as nurses. Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above. Your Rights: You have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply).

We also comply with the NHS Code of Practice on confidentiality and Pharmacists have a requirement under their professional Code of Ethics to keep records about you confidential, secure and accurate. All of our staff contracts of employment contain a requirement to keep patient information confidential. Our guiding principle is that we hold your records in strict confidence. Your right to view your health record: You have the right to ask for a copy of all Pharmacy records about you. There may be a charge to have a printed copy of the information held about you. Your request must be made in writing to the Pharmacy holding your information. We are required to respond to your request within 40 days. You will need to give adequate information in order for Pharmacy staff to identify you (for example, full name, address and date of birth). You will be required to provide ID, for example a passport, full driving license or credit/debit card before any information is released to you. If you think any information we hold on you is inaccurate or incorrect, please let us know by writing to us at: New Mill Pharmacy, Inside New Mill Post Office, 6 Huddersfield Rd, Holmfirth, HD9 7JU

Inside New Mill Post Office, 6 Huddersfield Road, Holmfirth
New Mill
West Yorkshire
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